Conflicts are often perceived as painful, disruptive and stressful. Only rarely the potential for innovation and change is realized and appreciated. This seminar examines conflicts in regard to their chances and challenges to introduce a constructive concept of conflict as
The participant’s conflict solution competences are strengthened and activated to deal with difficult situations. Professional communication as tool for conflict solution is explained and practiced.
The ability to deal with conflicts is a key component of professional conduct and an important factor for personal and professional success. The workshop enables the participants to experience conflict as agent of innovation, professional and personal development. In research institutions conflicts typically arise e.g.
- when negotiating working conditions at the passage from PhD to Postdoc
- between different status groups (e.g. administration vs. scientists, PhD vs. technical staff)
- between colleagues or between different hierarchical levels
Diversity dimensions and their implicit or explicit hierarchization are one frame of reference of the workshop as hierarchy and attribution processes influence conflict dynamics. How to deal professionally with conflict situations in different roles (e.g. as colleague, staff member, manager)? This workshop invites the participants to explore their individual conflicts and find solution strategies.